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Frequently asked questions

  • How to access "Training procedure document"? On your customer account of our website, under download click on training procedure.

  • What is the taxation manual for? While this module is not compulsory, the AMF strongly suggests that individuals that have little to no knowledge of taxation read the manual.
  • How many attempts do I have to complete the certification exams?  You have 4 attempts per module. 

  • What are the fees applicable to write the certification exam after the 4th attempt and what are the procedures?  Once the student passes the practice exam with a score of 70% or greater he can write the certification exam. If he fails the certification exam he can rewrite it again for a maximum of 3 attempts. If he fails all of those attempts he will be charged a fee of 50$ to have access to more attempts. 

  • What is the passing grade for the certification exams?  60% 

  • Do I need do pass the practice exams to unlock the certification exams?  Yes, you can’t write the certification exams for a module until you have obtained 70% on the practice exam. 

  • How many attempts for practice exam?  There are no limits to the number of attempts for the practice exam. 

  • Do I need to pass all the qualifying certification exams to be certified? Yes 

  • Once I pass all my qualification exams and I am certified, how long do I have to pass provincial exams? One year. If you do not complete all of the provincial exams within the year you must start the process over. 

  • How do I register for this course? Directely from our website

  • How long do I have to complete the course? One year 

  • If I am unable to complete the course in one year can I extend it? No

  • Can I redo the certification exams once I have passed them? No 

  • Can I obtain the feedback from the certification exams to understand my errors? No 

  • Do I need to create my CIPR account to access to the online course? Yes

  • How do I create my CIPR account?  The steps are indicated in the certification process.

  • What is the format of the provincial exams? 
    • All modules are composed of 30 multiple choice questions, except for the Ethics & Professional Practice module, which is comprised of 20 multiple choice questions.
    • Students are given 75 minutes to complete each exam.
    • All exams will be open book where students will be given access to a tablet which will hold an electronic PDF version of the manuals (no personal material can be brought).
    • Passing grade: 60% per exam
    • Students need to obtain minimum 60% for each module to obtain their license.

  • If I fail one provincial exam do I need to rewrite all exams? No, only the failed exam needs to be rewritten.  Exam grades are valid for one year after completion.

  • What is the rewrite policy and waiting period in the case of a failed provincial exam?

    • You have three (3) attempts at each module before any waiting period is enforced on that module.
    • There is a three (3) month waiting period after the 3rd and 4th attempts at a module exam.
    •  There is a six (6) month waiting period after the 5th or subsequent attempts.
    • No module can be attempted more than five (5) times during a one (1) year period 

  • What is the format for the certification exams? Multiple choice questions same as the provincial exams but they will be completed online through your “course provider”. 

  • What is the format for the practice exams? Multiple choice questions same as the certification exams, to be completed online. 

  • Do I have to register for my exams in the same province that I will be licensed? No can write exams with any provincial commission. 

  • Where can I find additional sample exam questions?  Please go to the following link under “Sample exam questions” http://www.cisro-ocra.com/llqp.html 

  • What happens after I pass my certification exams? You will receive an email within 48 hours giving you the information needed to contact your securities regulator. **